Rooms Make yourself at home in one of the 195 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Pamper yourself with a visit to the spa, which offers massages. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite. Property Location Located in Senboku, Shintamagawa Onsen is in a national park, a 3-minute drive from Tamagawa Onsen and 6 minutes from Towada-Hachimantai National Park. This spa ryokan is 8.2 mi (13.1 km) from Matsukawa Geothermal Energy Plant and 18.1 mi (29.2 km) from Hachimantai Dragon Eye. Dining At Shintamagawa Onsen, enjoy a satisfying meal at the restaurant. Check-In Checkin starts at 3:00 PM Checkin end at 6:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. This property does not provide air conditioning in summer. The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support false Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Property confirms they are implementing guest safety measures Professional property host/manager